- All items sold on this website shall be dispatched through registered book post service by India Post or any other like services as may be deemed appropriate by Samarth Agrawal Books LLP.
- Samarth Agrawal Books LLP shall not entertain any request for sending items through a specific mode/courier etc.
- The orders will be dispatched within three working days. In certain exceptional circumstances there can be a delay of one-two days in dispatch of orders.
- The usual time of delivery may vary from six to seven working days from date of dispatch depending on the mode of dispatch, place where the recipient resides, public holidays etc.
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Cash on Delivery (COD) – Serviceability
Cash on Delivery (COD) is available only for delivery locations that are serviceable by our designated courier and logistics partners. The availability of COD may vary depending on the PIN code, location, or other serviceability criteria determined by the courier partner.
In the event that a COD order is placed for a PIN code or delivery location that is not serviceable by the courier partner, we reserve the right to cancel the order. The customer will be informed of such cancellation, wherever reasonably practicable.
Placing a COD order does not guarantee delivery to the specified address if the location is subsequently found to be non-serviceable by the courier partner.
- Customers are required to give the correct mobile number, email address and shipping address. Various courier companies ask for OTP based delivery and in case the customer fails to give the correct mobile number, the delivery may be denied. Samarth Agrawal Books LLP holds no responsibility in such cases
- Samarth Agrawal Books LLP is not responsible for delay in delivery by India Post, courier company etc. We also hold no responsibility for loss or damage of items in transit. We only guarantee to handover the consignment to the postal authorities, courier company. The delivery of all orders will be to the address provided by the buyer.
- Orders can be cancelled before they have been dispatched. This can be done by writing an email along with the details such as order number, name of book, amount paid and mode of payment and reason for cancellation of order.
- Once the order has been cancelled and such cancellation of order is accepted by Samarth Agrawal Books LLP the refund shall be initiated. The time taken for refund will be usual time as required by banking standards. Samarth Agrawal Books shall not be responsible for delay in refund upon cancellation owing to banking error or delay.
- E-Books once sold cannot be cancelled.
